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10% Off First Purchase--Discount Code WELCOME10
10% Off First Purchase--Free Shipping Over $25

Shipping

How much does shipping cost / what is the cost to ship my order?

All orders over $25 ships free!
If your ordering less than $25. Shipping costs are based on a variety of factors including product weight and the destination of the package.To obtain a shipping quote, please add all of The products you are looking to purchase into your Medley Hills Farm.com Shopping Cart. Enter your shipping information and on the next page your shipping cost is displayed.

If I place my order today, when should I expect my delivery?

The speed of the delivery depends on how the order was shipped and the destination to where it was shipped. Medley Hills Farm.com processes most orders within 24-48 business hours of confirmation of order. If you have selected a Standard / Free Shipping method, your delivery is between 3-6 business days once it has been picked up by the carrier.If your order is for a large quantity , there may be a delay and you will be contacted by customer service who will do their best to give estimated time of arrival.

Refusals

Please don’t refuse our shipments.  We fully guarantee our products. We will settle any damage disputes with our carriers and will gladly replace any damaged product.

Return Policy

You must contact Medley Hills Farm for instructions before returning any item. 

Return the candy unopened within 2 weeks of purchase in exchange for candy of equal or greater value with new shipping charges. There are no exceptions to the 2 week policy.

Return the candy unopened within 2 weeks of purchase in exchange for candy of equal or greater value with new shipping charges. There are no exceptions to the 2 week policy. There is a 10% restocking charge.

After receiving instructions, send the candy at your expense to Medley Hills Farm 620 East Smith rd.  Suite w24 Medina, Ohio US 44256. Include a copy of your packaging slip with reference number to insure proper credit. Return boxes must be properly packed with frozen Ice-Brix (if included original shipping box) to prevent melting. We cannot accept opened, damaged or melted candy.

Once the returned product is received we will issue a refund minus original shipping charges (our actual charges if the order was over $25) and 10% restocking charge.

 

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