You must contact Medley Hills Farm for instructions before returning any item.
Return the candy unopened within 2 weeks of purchase in exchange for candy of equal or greater value with new shipping charges. There are no exceptions to the 2 week policy.
Return the candy unopened within 2 weeks of purchase in exchange for candy of equal or greater value with new shipping charges. There are no exceptions to the 2 week policy. There is a 10% restocking charge.
After receiving instructions, send the candy at your expense to Medley Hills Farm 620 East Smith rd. Suite w24 Medina, Ohio US 44256. Include a copy of your packaging slip with reference number to insure proper credit. Return boxes must be properly packed with frozen Ice-Brix (if included original shipping box) to prevent melting. We cannot accept opened, damaged or melted candy.
Once the returned product is received we will issue a refund minus original shipping charges (our actual charges if the order was over $25) and 10% restocking charge.